Shipping policy
At Vape Shop Noida, we are committed to delivering your orders quickly, safely, and securely across India. Please read our shipping policy carefully before placing an order.
Order Processing
- All orders are processed within 24–48 hours after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a tracking ID via email or WhatsApp.
Shipping Time
- Delhi NCR & Noida: 1–3 business days
- Metro Cities: 2–5 business days
- Other Locations in India: 4–7 business days
Delivery times may vary due to courier availability, weather conditions, or regional restrictions.
Shipping Charges
- Free shipping on selected orders and promotional offers.
- Standard shipping charges may apply depending on your location and order value.
Discreet Packaging
We ensure all products are packed securely and discreetly to maintain customer privacy and product safety during transit.
Order Tracking
Customers can track their shipments using the tracking details shared after dispatch. If you face any issues, our support team is available to help.
Delayed or Lost Shipments
While we work with trusted courier partners, delays may occasionally happen due to unforeseen circumstances. If your package is lost or significantly delayed, please contact us for assistance.
Incorrect Address
Please ensure your shipping address and contact details are correct at checkout. Vape Shop Noida is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged Package
If you receive a damaged package, contact us within 24 hours of delivery with clear photos/videos of the product and packaging for resolution support.
Contact Us
For shipping-related queries, contact our customer support team through the Contact Us page.